Customer Service Associate

2 days ago


Asheville, North Carolina, United States Sherwin-Williams Full time
About Sherwin-Williams

Sherwin-Williams is a company that values diversity and inclusion. We strive to create an environment where everyone feels welcome and empowered to grow.

Job Summary

We are seeking a Customer Service Associate to join our team. As a Customer Service Associate, you will be responsible for providing exceptional customer service, working closely with customers to understand their needs, and recommending solutions to meet those needs.

Key Responsibilities
  • Customer Service: Assist customers in person and over the phone, determining their needs, and presenting appropriate products and services.
  • Sales: Process sales transactions accurately and consistently with policies and procedures.
  • Relationship Building: Build productive trust relationships with wholesale and retail customers.
  • Inventory Management: Maintain precise work order files and formulas, pulling appropriate products from the sales floor or warehouse.
Requirements
  • Bachelor's degree in Business Administration or related field preferred.
  • At least 1 year of experience working in a delivery, retail, or customer service position.
  • Valid, unrestricted Driver's License required.
  • Ability to read, write, comprehend, and communicate in English and Spanish.
Salary and Benefits

We offer a competitive salary of $$12.25/hour, based on experience. Additional benefits include medical, dental, and vision insurance, 401(k) plan, and paid time off.



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