Graduate School Admissions Coordinator

3 days ago


Fort Lauderdale, Florida, United States Vets Hired Full time

Vets Hired, a private, non-profit career university, is seeking a dedicated Front Desk Grad School Receptionist to join the Graduate Admissions team. As a key member of our team, you will play a crucial role in ensuring a seamless experience for prospective graduate students.

Estimated salary range: $35,000 - $50,000 per year.

Job Overview:

The successful candidate will serve as the primary receptionist and customer service representative for the Graduate School, handling incoming calls, responding to inquiries, and providing exceptional support to students, faculty, and staff.

Main Responsibilities:

  • Serve as the first point of contact for the Graduate School, providing warm call transfers and ensuring timely response to phone and email inquiries.
  • Maintain accurate records of telephone messages, visitor interactions, and CRM/SIS updates.
  • Greet visitors in a professional manner, creating a welcoming environment for our campus community.
  • Maintain a comfortable and organized workspace, adhering to university standards.
  • Collaborate with other departments on campus as needed to ensure seamless communication and support.
  • Assist admission counselors and program coordinators in processing and enrolling prospective graduate students throughout the admissions lifecycle.
  • Perform additional duties as assigned by the department or institution.

Requirements:

  • High school diploma/GED required; an associate degree preferred.
  • 1-2 years of customer service or fast-paced switchboard operations experience.
  • Proficiency in CRM/SIS/LMS systems; Microsoft 365 skills are a plus.
  • Excellent time management, organizational, and multitasking skills.
  • Able to work flexible hours, including nights and weekends.

Preferred Qualifications:

  • Experience working in an educational setting or related field.
  • Strong communication and interpersonal skills.

Benefits:

  • A competitive salary range: $35,000 - $50,000 per year.
  • A comprehensive benefits package, including medical, dental, and vision coverage.
  • A supportive work environment that fosters growth and development.


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