Director of Resident Services

2 days ago


Melbourne, Florida, United States Avante at Melbourne, Inc. Full time
Job Title: Director of Resident Services

Avante at Melbourne, Inc. is seeking a highly skilled and compassionate Director of Resident Services to join our team. As a key member of our Social Services Department, you will be responsible for providing social services to residents in our long-term care facility, ensuring their medically related psycho-social needs are met and maintained.

Job Summary:

The Director of Resident Services will act as a liaison and representative of the residents' social interests, planning, organizing, developing, and directing the overall operation of the Social Services Department. This role requires a strong understanding of federal and state standards governing long-term care facilities and the ability to ensure that the medically related psycho-social needs of residents are met and maintained on an individual basis.

Key Responsibilities:
  • Maintain contact with facility caregivers to report on changes in health, current goals, discharge planning, and encouragement to participate in care planning
  • Timely and accurate assessment and completion of all social services documentation in the medical record
  • Assist staff in informing residents and their designated representatives about their health status and healthcare choices
  • Make referrals and obtain services from outside entities as necessary
  • Assist residents with necessary referrals for financial and legal matters
  • Provide discharge planning services
  • Arrange provision of needed counseling or psychiatric services
  • Identify and seek ways to support residents' individual needs
  • Promote actions by staff that maintain or enhance each resident's dignity
  • Assist residents and their families with Advance Directives
  • Provide alternatives to drug therapy by understanding and communicating with staff
  • Identify and address residents who are grieving and arrange for necessary services
  • Assist with Resident abuse and neglect investigations and grievances
  • Participate in all required staff meetings
  • Assist the administrator with interviewing, providing oversight, and ensuring compliance with state and federal regulations
Requirements:
  • Bachelor's Degree in Social Work or Human Services preferred
  • Minimum of three years' experience in Long Term Care
  • At least one year of supervised Social Work experience in a Health Care setting working directly with individuals
Physical Job Requirements:
  • Ability to stand, walk, sit, use hands, reach, climb stairs, balance, lift, and move equipment or residents
  • Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
  • Ability to work in a constant state of alertness and in a safe manner
  • Works beyond normal working hours as necessary


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