Director of Resident Services

3 days ago


Melbourne, Florida, United States Avante at Melbourne, Inc. Full time
Job Summary

Avante at Melbourne, Inc. is seeking a highly skilled and compassionate Director of Social Services to join our team. As a key member of our leadership team, the successful candidate will be responsible for overseeing the overall operation of the Social Services Department, ensuring that the medically related psycho-social needs of our residents are met and maintained on an individual basis.

Key Responsibilities
  • Maintain contact with facility caregivers to report on changes in health, current goals, discharge planning, and encouragement to participate in care planning.
  • Timely and accurate assessment and completion of all social services documentation in the medical record.
  • Assist staff in informing residents and those they designate about the resident's health status and health care choices and their ramifications.
  • Make referrals and obtain services from outside entities as necessary, including but not limited to dental, podiatry, eye care, hearing services, home health, DME, etc.
  • Assist residents with necessary referrals for financial and legal matters, including applying for Medicaid and obtaining ICP Medicaid benefits.
  • Provide discharge planning services.
  • Arrange provision of needed counseling or psychiatric services.
  • Through the assessment and care planning process, identify and seek ways to support resident's individual needs.
  • Promote actions by staff that maintain or enhance each resident's dignity in full recognition of each resident's individuality.
  • Assist the Resident and/or their family with Advance Directives, including addressing code status (DNR), Living Will, Health Care Surrogate, Health Care Proxy, etc.
  • Provide alternatives to drug therapy by understanding and communicating to staff why residents act as they do, what they are attempting to communicate and what needs the staff must meet.
  • Identify and address resident's who are grieving and arrange for necessary services.
  • Assist as required by the administrative team in all Resident abuse and neglect investigations and grievances.
  • Comprehensive MDS, and Care Plans pertaining to social services as directed by the MDS team.
  • Timely and interactive participation in all required staff meetings.
  • Assist the administrator upon request with interviewing, providing oversight and ensuring compliance with state and federal regulations all social services supportive staff.
  • Promptly report to the administrator any allegation of abuse or neglect and/or complaints or grievances and assist with follow up.
  • Target psychosocial areas that may affect the resident and work closely with the activities department to identify and address any potential psychosocial stressors.
  • Assist and ensure completion of PASRR Level II determinations as needed.
Requirements
  • A Bachelor's Degree is preferred in Social Work or in Human Services but not limited to Sociology, Psychology or Rehabilitation Counseling.
  • Minimum of three (3) years' experience in Long Term Care.
  • At least one (1) year of supervised Social Work experience in a Health Care setting working directly with individuals.


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