Human Resources Manager

2 weeks ago

SaintDizierlesDomaines, Nouvelle-Aquitaine, United States Great Wolf Lodge Full time
Job Summary

We are seeking a highly skilled and experienced Human Resources Manager to join our team at Great Wolf Lodge. The successful candidate will be responsible for executing HR strategy to support and grow our Pack, while ensuring the HR function helps drive success and supports achievement of Great Wolf Lodge business goals.

Key Responsibilities
  • Provides ongoing support and guidance in day-to-day recruiting, including overseeing recruitment and hiring of supervisor and manager positions as well as other open roles as assigned.
  • Effectively assesses and prioritizes staffing needs, develops and drives strategy to improve staffing levels, and understands labor model to activate recruiting and staffing strategies based on fluctuations in staffing levels.
  • Plans effectively for hiring needs based on forecast, turnover, and current staffing levels, and conducts investigations as assigned, presents findings, and recommends outcome.
  • Conducts training to effectively onboard new Pack and new leaders, ensures assignment and training completion of required courses in Great Wolf University, and supports Pack Member development by offering coaching and guidance around career paths.
  • Performs gap analysis against competency models, works with leaders to develop their Pack for career growth and succession, and oversees leave administration, payroll administration, including oversight to tenure increase process and other reporting as assigned by HR Director.
  • Handles day-to-day benefits questions, helps lead annual Open Enrollment process, oversees workers compensation claims, working with the both the insurance company and with the injured employee, and leads employee recognition and Pack culture through event planning, constant reinforcement, and marketing of recognition program.
  • Communicates information and ideas clearly, confidently, and articulately both in oral and written form, provides feedback that supports pack member's growth, development, and engagement, and assists in building bridges between departments, leaders, and Pack Members across the lodge.
  • Follows all federal and state employment law in decision-making process and escalates areas of risk or potential liability, and works to stay up to date on federal and state law changes and demonstrates a working knowledge of basic law as it pertains to worker's comp, payroll, hiring, termination, and other employment-related decisions.
  • Provides administrative support as needed for operations, including payroll, time and attendance, inventory, ordering, and other data input, and maintains confidentiality and protects operations by keeping human resource information confidential.
Requirements
  • Bachelor's Degree in Human Resources, Business, or related field or equivalent experience.
  • Minimum of 1 year previous HR experience.
  • Demonstrated proficiency in Microsoft Office suite.
  • Successful completion of criminal background check and drug screen.
  • Strong problem-solving and organizational skills, attention to detail, enthusiastic and positive energy, multi-tasking ability.
  • Previous experience in hotel/resort/theme park industry, Human Resources certification or other specialized training.

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