Technical Support Associate Manager

3 days ago


Oakland, California, United States Maplewood Marketing inc Full time

We're hiring a skilled Service Delivery Coordinator to join our growing team at Maplewood Marketing inc. If you have 1-2 years of experience in a customer-facing role and excellent communication skills, we'd love to hear from you.

In this role, you'll work closely with customers to understand their needs, provide tailored solutions, and deliver exceptional service. You'll also be responsible for processing upgrades, downgrades, and new product purchases, ensuring seamless delivery and installation.

A key aspect of this role is maintaining excellent time management and professional customer service at all times. You'll work collaboratively with colleagues to achieve business objectives and participate in continuous professional development training sessions.

Here's a summary of what you can expect:

  • Salary Range: $55,000 - $65,000 per annum
  • Experience: 1-2 years in a customer-based role
  • Skills: Excellent communication skills, ability to multitask, and tech-savviness


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