Technical IT Support Professional
4 days ago
Bosch Building Technologies is a global leader in the building technologies sector, providing innovative products and services that protect lives, buildings, and assets. We are committed to expanding our business and looking for talented individuals to join us on this exciting journey.
We are seeking an IT Support Specialist to join our team in Burnsville, MN. The successful candidate will be responsible for providing onsite IT support to users, ensuring all IT Systems are operating smoothly, and collaborating with the IT team to implement new technologies and solutions.
The ideal candidate will have a strong background in IT support, excellent communication and interpersonal skills, and the ability to work independently and as part of a team.
This position offers a hybrid schedule (at least 3 days a week in office) and provides opportunities for professional growth and development within the Bosch Group.
Responsibilities and Expectations:- Provide onsite IT support to users, ensuring all IT Systems are operating smoothly
- Analyze and communicate problems and requirements together with the customer
- Collaborate with IT team to implement new technologies and solutions (hardware and software)
- Troubleshoot and resolve problems with hardware and software
- Associate's degree in Computer Science, Information Technology, or related field (Bachelor's preferred)
- Minimum of 5 years of experience in IT support or related roles
- Strong user-centric approach, focusing on delivering seamless IT support for end users
- Ability to coordinate effectively with external partners
- Very high customer/service orientation skills
- Excellent communication and interpersonal skills
Estimated Salary: $90,000 - $120,000 per year, depending on experience and qualifications.
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