Field Technical Representative

1 week ago


Burnsville, Minnesota, United States Bosch Group Full time
Field Technical Representative Opportunity

We are seeking an experienced Field Technical Representative to join our team and provide technical support to our customers across the US and Canada. As a key member of our customer support team, you will be responsible for providing expert technical assistance, troubleshooting issues, and maintaining strong relationships with our customers.

Key Responsibilities
  • Provide expert technical support and training to customers, including pre-sales and post-sales assistance.
  • Troubleshoot issues and resolve technical problems in a timely and efficient manner.
  • Collaborate with cross-functional teams to develop effective solutions and marketing campaigns.
  • Maintain a deep understanding of our products and their applications, as well as emerging trends and technologies in the AV industry.
Requirements
  • Bachelor's degree in Business or Engineering, or equivalent experience.
  • 5+ years of technical/sales engineering experience, preferably in the AV industry.
  • Strong understanding of AV integration services and practices, including networking standards, Audio over IP, and API protocols.
  • Excellent communication and interpersonal skills, with ability to build strong relationships with customers and colleagues.
What We Offer
  • A competitive salary range of $100,000 to $115,000 per year, based on experience and qualifications.
  • A comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
  • Ongoing training and professional development opportunities to help you succeed in your role.


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