Customer Service Ambassador

1 day ago


Elk Grove, California, United States City of Elk Grove California Full time

The City of Elk Grove is seeking a Part-Time Customer Service Representative to join its team at the City's premier Community Event Center. As a key member of our team, you will be responsible for providing exceptional customer service to our community members, responding to inquiries, and resolving issues in a timely and professional manner.

Key Responsibilities:

  • Provide excellent customer service to community members via phone, email, and in-person
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Work collaboratively with other team members to achieve departmental goals and objectives
  • Participate in ongoing training and professional development to stay up-to-date on industry best practices

Requirements:

  • High school diploma or equivalent required
  • 1-2 years of customer service experience preferred
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and adapt to changing priorities

What We Offer:

  • A competitive hourly rate
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment


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