Customer Service Ambassador
1 day ago
The City of Elk Grove is seeking a Part-Time Customer Service Representative to join its team at the City's premier Community Event Center. As a key member of our team, you will be responsible for providing exceptional customer service to our community members, responding to inquiries, and resolving issues in a timely and professional manner.
Key Responsibilities:
- Provide excellent customer service to community members via phone, email, and in-person
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Work collaboratively with other team members to achieve departmental goals and objectives
- Participate in ongoing training and professional development to stay up-to-date on industry best practices
Requirements:
- High school diploma or equivalent required
- 1-2 years of customer service experience preferred
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and adapt to changing priorities
What We Offer:
- A competitive hourly rate
- Opportunities for professional growth and development
- A dynamic and supportive work environment
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