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Customer Service Representative
2 months ago
S&C, inc is a rapidly growing Business Development firm specializing in individualized customer service and sales strategies to meet the needs of our clients. We are seeking a driven and professional Customer Service Representative to assist our growing consumer base in product inquiries, answering questions, and finalizing the sales process through to delivery.
Key Responsibilities- Present our client's products and services to each customer account directly according to their needs and wants
- Utilize negotiation skills throughout the sales process with both existing and potential customers
- Customize product recommendations to each customer to increase satisfaction and brand loyalty
- Build and maintain relationships with customers until product/service is delivered
- Work with other Customer Service Representatives to ensure ultimate success with current knowledge, market trends, and compliance requirements
- Customer service background and strong communication skills
- 1-2 years of experience in a customer service, business development, sales, or leadership role is preferred
- A strong work ethic and drive for ultimate success
- Outstanding communication skills, both written and verbal
- The desire for growth and hunger for knowledge throughout the entry-level
- Results-driven mentality
- Competitive pay with a healthy bonus structure
- Extensive training and development from our top-tier customer acquisition and sales industry experts
- Long-term growth opportunities and internal upward mobility
- A positive atmosphere and a collaborative, diverse culture