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Customer Service Representative

2 months ago


Elk Grove, California, United States S&C, inc Full time
Job Overview

S&C, inc is a rapidly growing Business Development firm specializing in individualized customer service and sales strategies to meet the needs of our clients. We are seeking a driven and professional Customer Service Representative to assist our growing consumer base in product inquiries, answering questions, and finalizing the sales process through to delivery.

Key Responsibilities
  • Present our client's products and services to each customer account directly according to their needs and wants
  • Utilize negotiation skills throughout the sales process with both existing and potential customers
  • Customize product recommendations to each customer to increase satisfaction and brand loyalty
  • Build and maintain relationships with customers until product/service is delivered
  • Work with other Customer Service Representatives to ensure ultimate success with current knowledge, market trends, and compliance requirements
Requirements
  • Customer service background and strong communication skills
  • 1-2 years of experience in a customer service, business development, sales, or leadership role is preferred
  • A strong work ethic and drive for ultimate success
  • Outstanding communication skills, both written and verbal
  • The desire for growth and hunger for knowledge throughout the entry-level
  • Results-driven mentality
What We Offer
  • Competitive pay with a healthy bonus structure
  • Extensive training and development from our top-tier customer acquisition and sales industry experts
  • Long-term growth opportunities and internal upward mobility
  • A positive atmosphere and a collaborative, diverse culture