Customer Service Representative

7 days ago


Concord, North Carolina, United States Kimbrell's Furniture Full time
Job Description

We are seeking a highly motivated and enthusiastic Sales Associate to join our team at Kimbrell's Furniture. As a Sales Associate, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.

Responsibilities:
  • Meet and communicate with customers in a courteous and professional manner, presenting facts related to our home furnishings and products.
  • Promptly resolve customer complaints and ensure maximum client satisfaction.
  • Achieve established sales goals and provide excellent customer service.
  • Direct customers to merchandise within the store and maintain a professional attitude.
  • Superior product knowledge and ability to assemble merchandise for display and delivery.
  • Introduce promotions and opportunities to customers and build productive trusting relationships.
  • Cross-sell products to increase purchase amounts and provide outstanding service.
Requirements:
  • Excellent selling, communication, and negotiation skills.
  • Enthusiastic, friendly, and energetic with a genuine desire to provide outstanding service.
  • Ability to work weekends and/or extended hours as directed by the Manager.
  • Comply with all Kimbrell's Furniture's rules and policies.
  • Act in the best interest of Kimbrell's at all times and fully cooperate in any company investigation.

We offer a competitive salary of $45,000.00 per year and a comprehensive benefits package, including 401(k), dental insurance, health insurance, paid time off, and vision insurance. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Kimbrell's Furniture is a family-owned business with over 100 years of experience providing exceptional customer service and quality merchandise. We take pride in our commitment to our customers and local communities, and we are looking for dedicated individuals who share our values.



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