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Guest Services Coordinator

2 months ago

Marshall, United States Nick's Cove Full time

Nick's Cove and Cottages offers a picturesque setting for guests seeking a memorable stay. We are in search of a committed individual to fulfill the role of HOTEL FRONT DESK.

Key Responsibilities:
  • Manage incoming calls, process bookings, and oversee the reservation database
  • Facilitate the check-in and check-out procedures for guests
  • Deliver outstanding customer service to enhance guest satisfaction
  • Support room service and housekeeping operations as required
  • Ensure that accommodations meet high cleanliness standards
  • Possess intermediate computer skills, including proficiency in MS Office applications
  • Have a minimum of 6 months experience in the hospitality sector
  • Exhibit a friendly and approachable demeanor
  • Demonstrate a strong work ethic and ability to collaborate effectively
  • Be available to work various shifts, including days, nights, weekends, and holidays
Benefits:
  • Potential for career growth and development
  • Work in one of California's most scenic environments