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Customer Service Associate

1 month ago

Crystal Lake, Illinois, United States Snap-on Full time
Customer Care Representative

At Snap-on, we're looking for a skilled Customer Care Representative to join our team. As a key member of our customer service team, you will be responsible for receiving and resolving customer interactions in a timely and professional manner.

Key Responsibilities:

  • Expedite orders through production plants, vendors, and distribution centers
  • Provide technical product, statement, and order management support
  • Add value by offering promotional products on every call
  • Collaborate with internal teams to resolve customer issues

Requirements:

  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • Strong product knowledge and technical skills
  • Ability to work independently and as part of a team

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment

If you're a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.