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Administrative Assistant II

1 month ago

Houston, Texas, United States Texas Department of Aging & Disability Services Full time
Job Title: Administrative Assistant II

At the Texas Department of Aging & Disability Services, we are seeking a highly skilled and detail-oriented Administrative Assistant II to join our team. In this role, you will provide administrative and clerical support to our Regional Office and its professional personnel.


Key Responsibilities:
  • Provide administrative and clerical support to the Regional Office and its professional personnel.
  • Facilitate the draft, edit, de-identify, and distribution of reports as needed.
  • Complete complex technical correspondence using Microsoft Windows, Access, Excel, PowerPoint, and Medicaid CARE System.
  • Arrange travel for assigned personnel and prepare and process employee reimbursement documents.
  • Maintain discrete files and cross-train staff as necessary.
  • Assist with answering and routing phone calls, taking messages, and greeting and directing visitors to appropriate staff.
  • Check and forward postal mail daily and obtain signature approvals on documents.
  • Provide technical assistance when applicable and serve as an office liaison with other departments.

Essential Job Functions:
  • Attend work on a regular and predictable schedule in accordance with agency policy and perform other duties as assigned.
  • Complete, compile information, enter information into database, de-identify reports, and QA reports as directed by the Program Manager.
  • Answer or check the main phone line and coordinate and complete travel arrangements and travel reimbursement.
  • Maintain databases and tracking systems and coordinate open-record requests with legal staff and other units.
  • Support the unit by coordinating work orders, ordering supplies, and providing records and information to other units or other departments of HHSC.
  • Coordinate activities and compile and complete information related to provider enrollment and other conferences.

Requirements:
  • Experience in performing complex clerical and/or administrative support duties with a high level of attention to fine details.
  • Experience in word processing and operation of personal computers.
  • Experience with spreadsheets and databases.
  • Ability to communicate clearly and in a manner that promotes good customer service, including providing technical assistance or directing inquiries as necessary.
  • Experience developing and maintaining document tracking and filing systems, both computerized and manual.
  • Ability to prioritize workload to promote quality and efficiency of service delivery.
  • Self-motivated and flexible to priority changes and frequent and extensive edits of documents and special projects.
  • Ability to work cooperatively with others on projects or documents.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity.