Technical Sales Applications Specialist
2 weeks ago
- Prepare and give technical presentations to explain to customers how the products and services work.
- Work with the customers, sales staff, distributors, and in-house engineering staff to ensure the equipment meets the customer requirements.
- Communicate with the sales team to understand consumer demands and offer technical support where necessary.
- Establish customer rapport and acceptance.
- Review and analyze customer-supplied data (prints, specifications, sketches) to provide the best product suggestions.
- Plan and oversee modifications to products to meet consumer demands.
- Help clients to solve problems with product usage.
- Create Solid Model concepts to support end-user understanding and sales of standard products.
- Create Solid Model drawings to determine application-specific data to include, but not limited to, system reach, access, shape, etc.
- Recommend new and improved products to the customers and explain how the equipment will be more cost-effective.
- Plan, schedule, perform, and oversee assistance to field and in-house sales force regarding training, demonstrations, and applications.
- Conduct training of sales force and/or end-users on standard, new, or specialized products or on welding-specific needs.
- Perform demonstrations requiring additional product or welding expertise of new or unique products or applications both in-house and in the field.
- Test equipment in development and provide feedback from an end-user, real applications point of view.
- Provide technical assistance and input during trade shows, including preparation, setup at site, and tear down of display.
- Set up machines and/or systems for demonstrations for distributors or end-users.
- Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
- Highly customer-oriented.
- Outstanding oral and written communication skills.
- Willing and able to travel domestically and internationally (occasional).
- Experience and knowledge of welding processes and equipment.
- Highly motivated, quick learning, creative, and quality-conscious.
- Highly adaptive in product demonstration environments.
- The ability to evaluate, select, and apply welding techniques, industry procedures, and analysis using sound judgment in making decisions.
- Able to lift 60 lbs.
- Able to access most industrial and field welding and cutting environments.
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