Site Operations Coordinator

6 days ago


Asheville, North Carolina, United States Zips Car Wash Full time

**About Zips Car Wash**

At Zips Car Wash, we pride ourselves on delivering exceptional customer service and ensuring a seamless experience for our valued customers. As an Assistant Site Manager, you will play a vital role in driving business growth and excellence.

**Compensation Package**

We offer a competitive hourly wage of $16 per hour, with the potential for bonus and commission pay. Additionally, you can enjoy flexible scheduling, including morning and evening shifts. We also provide tuition reimbursement, free car washes, and a comprehensive benefits package, including health, dental, and vision insurance, as well as a 401K match and paid time off.

**Job Responsibilities**

Your primary duties will include:

  • Welcome and engage with customers in a warm, friendly manner to ensure a positive experience.
  • Effectively communicate with customers and promote our Unlimited Wash Club to drive sales.
  • Safely and efficiently load vehicles using clear hand signals and a smile.
  • Strive for customer satisfaction by ensuring a thorough and enjoyable wash for all guests.
  • Conduct daily preventative maintenance and repairs proactively to prevent equipment downtime.
  • Maintain the appearance of outside landscaping and ensure vacuums are functioning properly.
  • Ability to open and close the site and facilitate daily operations.
  • Provide ongoing coaching, training, and motivation to team members to achieve sales goals and highest standards of customer service.

**Requirements**

To be successful in this role, you will need:

  • A minimum of 1 year of experience in leadership, sales, or customer service in a professional or personal capacity.
  • The ability to work retail hours, including days, nights, weekends, and special events in a fast-paced environment.
  • A High School Diploma or Equivalent is required; an Associate degree or higher in business or a related field is preferred.

Zips Car Wash offers a dynamic work environment where you can grow your skills and take control of your earning potential. If you're passionate about delivering exceptional customer experiences and driving business success, apply today for our Assistant Site Manager position.



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