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Technical Support Specialist

2 months ago


Raleigh, North Carolina, United States Apex Systems Full time

Position Type: W2 Employment (No Sponsorship Available)

Job Overview:

  1. User Support Services: Delivering technical assistance through various help desk platforms, including phone, email, Teams, or web chat.
  2. Issue Resolution: Diagnosing and addressing technical challenges faced by users.
  3. Account Administration: Overseeing user accounts, which includes tasks such as account setup, permission management, and password recovery.