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Accounts Receivable Manager

2 months ago

Chicago, Illinois, United States Mayer Brown Full time
Job Summary

Mayer Brown is a leading international law firm seeking a highly skilled and experienced professional to fill the role of Accounts Receivable Manager. As a key member of our Finance - Operations department, you will be responsible for overseeing the daily operations of our North American Accounts Receivable team, focusing on effective client collections and partner accounts receivable needs.

Key Responsibilities
  • Lead Collections Operations: Oversee the collections operations of the U.S. Accounts Receivable team, ensuring the team is executing the defined departmental collection strategy.
  • Team Management: Lead, train, and mentor departmental staff to ensure they have the necessary skills and knowledge to excel in their roles.
  • Client Relationships: Develop strong relationships with Firm partners, clients, and colleagues to foster trust and ensure excellent service.
  • Data Analysis: Leverage data insights, metrics, and KPIs to inform strategic decisions, enhance performance measurement, and optimize collections effectiveness.
  • Culture and Innovation: Foster a collaborative, innovative, and empowering culture within the team.
  • Software Mastery: Master departmental software applications, lead upgrades, and optimize utilization of same.
  • Project Leadership: Serve as the lead for departmental projects, application upgrades, and special requests.
  • Performance Management: Regularly meet with the Assistant Director of Accounts Receivable to discuss departmental performance, mentoring of the team, areas of concern, and opportunities for improvement.
  • Client Support: Support the pursuit of client payments when appropriate.
  • Ad Hoc Requests: Perform ad hoc requests and other duties as assigned.
Requirements
  • Education: Bachelor's degree required, Accounting, Finance, or Business Administration strongly preferred.
  • Experience: Minimum of six years of related experience in the professional services industry, required. Minimum of two years supervisory experience, required. Collections experience, required. Experience in legal or other professional services environment, strongly preferred.
  • Technical Skills: Advanced proficiency in the Microsoft Office suite, required. Expertise with financial and collection software, required. Sophisticated acumen in data analysis and tools, strongly preferred.
  • Performance Traits: Project a strong, credible leadership presence within the team and Firm. Demonstrate a natural inclination toward providing exemplary service and upholding high standards of excellence. Cultivate strong relationships and foster trust among partners, clients, and colleagues. Strive for continuous improvement by assessing current practices, seeking feedback, staying updated on industry trends, and implementing best practices. Communicate clearly and professionally, with refined verbal articulation and precise written correspondence. Apply disciplined organizational skills and effective prioritization to consistently achieve desired results. Demonstrate resilience and composure in challenging situations, maintaining focus and determination to overcome obstacles. Take accountability for actions and outcomes. Possess a genuine propensity for self-reflection, collaboration, and teamwork. Demonstrate sharp critical thinking, problem-solving, and analytical skills. Be honest, trustworthy, and reliable.
Management Accountabilities
  • Departmental performance and achievement of assigned goals.
  • Timely addressing of performance issues.
  • Recruiting, interviewing, and transition of assigned staff.
  • Annual performance assessment process.
  • Professional development, training, and mentoring.
  • Staff PTO.