Clinical Operations Manager
3 days ago
Job Summary:
VNS Health is seeking a highly skilled and experienced Clinical Operations Manager to oversee the day-to-day operations of our clinical and non-clinical staff. As a key member of our management team, you will be responsible for ensuring the efficient and effective delivery of healthcare services to our patients.
Key Responsibilities:
- Supervise and coordinate the activities of clinical and non-clinical staff to ensure seamless operations.
- Monitor internal processes and make recommendations for operational improvements.
- Work under general supervision to ensure the development, utilization, and evaluation of internal processes.
- Make recommendations to the management team on long- and short-range objectives for the department.
- Participate in the overall planning, implementation, and evaluation of programs and services.
- Ensure adherence to regulatory and VNS Health standards to ensure compliant operations.
- Oversee business operations, workflows, utilization, and schedules.
- Contribute to systems design and implementation.
- Participate in developing standards to measure, maintain, and maximize efficiencies.
- Perform all duties inherent in a supervisory role.
Requirements:
- License and current registration to practice as a Registered Professional Nurse in New York State or Licensed Social Worker.
- Bachelor's Degree in Nursing or other health-related degree for RNs.
- Master's Degree in Social Work for LSW.
- Minimum three years progressive customer service or business operations experience, preferably in a healthcare environment.
- Supervisory experience preferred.
- Proficient in Personal Computers applications, including Microsoft Word and Excel.
- Knowledge of medical terminology, pharmacology information, and/or insurance terminology.
- Strong knowledge of operations of manual and automated office systems and procedures.
- Strong knowledge of third-party payer requirements for reimbursement (preferred).
About VNS Health:
VNS Health is one of the nation's largest nonprofit home and community-based healthcare organizations. We innovate in healthcare for more than 125 years, driven by our commitment to health and well-being. We help people live, age, and heal where they feel most comfortable, in their own homes, connected to their family and community.
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