Clinical Operations Manager

3 days ago


Paramus, New Jersey, United States VNS Health Full time

Job Summary:

VNS Health is seeking a highly skilled and experienced Clinical Operations Manager to oversee the day-to-day operations of our clinical and non-clinical staff. As a key member of our management team, you will be responsible for ensuring the efficient and effective delivery of healthcare services to our patients.

Key Responsibilities:

  • Supervise and coordinate the activities of clinical and non-clinical staff to ensure seamless operations.
  • Monitor internal processes and make recommendations for operational improvements.
  • Work under general supervision to ensure the development, utilization, and evaluation of internal processes.
  • Make recommendations to the management team on long- and short-range objectives for the department.
  • Participate in the overall planning, implementation, and evaluation of programs and services.
  • Ensure adherence to regulatory and VNS Health standards to ensure compliant operations.
  • Oversee business operations, workflows, utilization, and schedules.
  • Contribute to systems design and implementation.
  • Participate in developing standards to measure, maintain, and maximize efficiencies.
  • Perform all duties inherent in a supervisory role.

Requirements:

  • License and current registration to practice as a Registered Professional Nurse in New York State or Licensed Social Worker.
  • Bachelor's Degree in Nursing or other health-related degree for RNs.
  • Master's Degree in Social Work for LSW.
  • Minimum three years progressive customer service or business operations experience, preferably in a healthcare environment.
  • Supervisory experience preferred.
  • Proficient in Personal Computers applications, including Microsoft Word and Excel.
  • Knowledge of medical terminology, pharmacology information, and/or insurance terminology.
  • Strong knowledge of operations of manual and automated office systems and procedures.
  • Strong knowledge of third-party payer requirements for reimbursement (preferred).

About VNS Health:

VNS Health is one of the nation's largest nonprofit home and community-based healthcare organizations. We innovate in healthcare for more than 125 years, driven by our commitment to health and well-being. We help people live, age, and heal where they feel most comfortable, in their own homes, connected to their family and community.



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