Freight Operations Supervisor

4 days ago


Dayton, Ohio, United States XPO Full time
About the Freight Operations Supervisor Role

XPO is a leading global provider of transportation services, seeking a skilled Freight Operations Supervisor to lead our logistics operations. As a key member of our team, you will be responsible for overseeing the efficient processing of customer shipments, ensuring timely delivery, and maintaining high-quality service standards.

Key Responsibilities:
  • Lead and Supervise Freight Operations: Oversee all aspects of freight operations, including inbound/outbound processing, loading, unloading, and processing of customer shipments.
  • Develop Strategic Work Procedures: Implement effective work procedures to meet the evolving demands of the department, ensuring seamless operations and high productivity.
  • Route Management and Optimization: Evaluate and assign driver routes to maximize efficiency, reduce costs, and improve customer satisfaction.
  • Staff Supervision and Development: Supervise hourly staff, provide coaching and training, and develop employees to meet productivity, safety, and quality requirements.
  • Customer Service and Satisfaction: Ensure customer freight is delivered and picked up timely and damage-free, maintaining high levels of customer satisfaction.
  • Compliance and Safety: Enforce all company, FMCSR, OSHA, CCMTA, NSC, and DOT policies, rules, regulations, and laws, ensuring a safe working environment.
Requirements:
  • 2+ Years of Related Work Experience: Proven experience in a warehouse, distribution, supply chain, transportation, or similar environment.
  • Knowledge of LTL Industry: Familiarity with Less-than-Truckload (LTL) industry, hazardous materials regulations, and DOT rules and regulations.
  • Availability and Flexibility: Willingness to work a variety of shifts, including days, evenings, nights, and weekends.
Preferred Qualifications:
  • Bachelor's Degree in Transportation, Distribution, or Logistics: Relevant degree or 4+ years of related work or military experience.
  • Supervisory Experience: 2+ years of supervisory experience in a logistics or transportation environment.
  • LTL Industry Experience: Proven experience in the LTL industry.
  • Leadership and Communication Skills: Exceptional leadership, communication, and administrative skills, with the ability to motivate and develop a team.
About XPO

XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology, and physical assets. We value employees who are passionate about logistics and transportation, and who can communicate effectively in all situations. If you're looking for a challenging role that offers opportunities for growth and development, join us at XPO.



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