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Carwash Operations Supervisor
2 months ago
Role: Carwash Operations Supervisor
Company: Quality Wash Solutions LLC
Quality Wash Solutions LLC is in search of a skilled Carwash Operations Supervisor to manage our carwash services, emphasizing outstanding customer satisfaction.
The ideal candidate will demonstrate a strong commitment to customer care, possess excellent leadership skills, and have a comprehensive background in team management.
Core Responsibilities:
- Oversee the daily functions of the service team, including staff management, scheduling, and ensuring effective workflow.
- Maintain the highest standards of cleanliness and upkeep for all carwash facilities and equipment.
- Lead the creation and execution of customer service standards to improve the overall client experience.
- Provide training, guidance, and encouragement to carwash staff to ensure consistent delivery of high-quality service and to promote a positive workplace culture.
- Manage inventory, including carwash supplies and equipment, to ensure seamless operations.
- Address customer inquiries, concerns, and feedback promptly and professionally.
- Work alongside the management team to develop and implement strategies for business growth and customer loyalty.
Essential Qualifications:
- A solid background in the carwash sector, with at least 3 years of experience in a supervisory capacity.
- Strong leadership and communication abilities, with a talent for effectively managing and motivating team members.
- A commitment to outstanding customer service and a customer-focused mindset.
- In-depth knowledge of carwash operations, equipment, and maintenance practices.
- Basic proficiency in Microsoft Office and a fundamental understanding of inventory management systems.
- Willingness to work weekends and holidays as necessary.
If you are passionate about providing exceptional customer service, possess the leadership skills to effectively guide a team, and excel in a dynamic environment, we encourage you to consider the Carwash Operations Supervisor role at Quality Wash Solutions LLC.