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Freight Operations Supervisor

2 months ago

Dayton, Ohio, United States XPO Full time

About the Freight Operations Supervisor Role

XPO is seeking a highly skilled Freight Operations Supervisor to lead and supervise all aspects of freight operations, including inbound/outbound processing, loading, unloading and processing of customer shipments.

Key Responsibilities:

  • Lead and supervise a team of freight operations staff to ensure efficient and safe processing of customer shipments.
  • Develop and implement strategic work procedures to meet the evolving demands of the department.
  • Evaluate and assign driver routes to optimize delivery times and reduce costs.
  • Manage, assign and supervise pickups and deliveries in the local area.
  • Supervise hourly staff during various inbound, city and/or outbound freight operations and act as primary point of contact for workplace concerns and questions.
  • Ensure production goals are met by managing tonnage, payroll and other administrative functions.
  • Plan hourly employee schedules to meet daily operations goals and lower costs.
  • Enforce all company, FMCSR, OSHA, CCMTA, NSC and DOT policies, rules, regulations and laws.
  • Implement all applicable XPO workplace policies and procedures and enforce compliance with same.
  • Ensure customer freight is delivered and picked up timely and damage free.
  • Coach, train and develop employees on proper loading/unloading techniques and productivity, safety, efficiency and quality requirements.
  • Effectively direct a team to consistently meet or exceed productivity goals.
  • Make recommendations regarding hiring, suspension and firing.
  • Develop and present action plans to improve load average and model compliance.
  • Participate in internal safety committees and engagement committees.
  • Train employees on safety rules and processes.
  • Monitor and maintain housekeeping within the shift to ensure safety and productivity.
  • Conduct daily staff meetings and communicate corporate messages and revisions to policies and procedures to all team members.
  • Inspect working conditions of tools and equipment needed for safe operation within the area and directs the correction of any improper or adverse condition that exists.
  • Provide instruction, analyses, suggestions and ideas for improvement of operations within the shift and the service center.
  • Act as a champion of our values, demonstrating them and holding your team to the same high standards.

Requirements:

  • Lift objects of various shapes, sizes and weights frequently up to 50 lbs. and occasionally greater than 75 lbs.
  • Reach (including above your head), bend, climb, push, pull, twist, squat and kneel.
  • Walk and stand for extended periods on a loading dock that is not climate-controlled and may be slippery.
  • Work outside in inclement weather.