Retail Operations Manager
1 week ago
Fudpucker's Beachside Bar & Grill of Destin seeks an experienced Retail Operations Manager to join our team in a part-time capacity. This role is ideal for individuals looking for flexible hours and a dynamic work environment.
About the Role
- This position is responsible for assisting the Retail Store Manager in overseeing the day-to-day operations of our retail store, including inventory management, customer service, and sales performance.
- The successful candidate will have a minimum of 2 years experience in a managerial capacity, preferably in the retail or souvenir industry.
- They will be able to work flexible hours, including evenings and weekends, and be available to work at least 30 hours per week.
Key Responsibilities
- Motivate the sales team to meet sales objectives by training and mentoring staff to provide an excellent experience for all guests.
- Ensure compliance with Fudpucker's policies and procedures.
- Respond to customer complaints and concerns in a professional and timely manner.
- Drive customer service excellence to every aspect of the store, including store appearance, display of merchandise, product placement, story layout, and selling procedures.
- Oversee the processing of online, mail or telephone orders to ensure accuracy and efficiency to support excellent customer service.
- Develop and arrange promotional material and in-store displays, emphasizing variety for customers.
- Oversee inventory controls of Fudpucker merchandise to emphasize loss prevention.
- Partner with store manager and senior management to provide input and feedback regarding merchandise offerings, maximizing diversity in selection.
Requirements
- High school diploma or equivalent qualification (college preferred).
- A minimum of 2 years experience in a managerial capacity, preferably in the retail or souvenir industry.
- Ability to work flexible hours, including evenings and weekends, and be available to work at least 30 hours per week.
- Must be able to communicate clearly with vendors, guests, and other employees.
- Must be able to stand for long periods of time and lift and carry up to 40 pounds.
Compensation
We offer a competitive salary of $45,000 - $55,000 per year, depending on experience, plus opportunities for bonuses and professional development.
Location
This role is based in Destin, Florida, with flexibility to work remotely as needed.
Contact Information
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