Senior Spa Operations Manager

1 week ago


Destin, Florida, United States Hand & Stone - Panama CityDestin Full time

As a Senior Spa Operations Manager at Hand and Stone in Destin, you will play a pivotal role in driving the success of our spa. With a proven background in sales management, spa operations, and customer service, you will lead by example and train our associates on securing repeat business through membership acquisition.

About the Role

We are seeking a uniquely qualified leader to join our team as a Spa Director for Hand and Stone in Destin. In this full-time position, you will be responsible for overseeing the daily operations of our spa, ensuring exceptional customer experiences, and driving revenue growth through effective sales strategies.

The ideal candidate will have 2-3 years of management experience in the salon/spa, retail, or hospitality industry. You will possess strong communication skills, both written and verbal, with bilingual capabilities in English & Spanish being a plus. Your passion for promoting the benefits of massage and skin care services, combined with your drive for achievement, will make you an excellent fit for this role.

Key Responsibilities
  • Lead and manage a team of spa professionals to deliver exceptional customer experiences and drive revenue growth.
  • Develop and implement effective sales strategies to increase membership conversions and spa growth.
  • Maintain a clean and organized spa environment, ensuring compliance with health and safety standards.
  • Monitor and analyze key performance indicators (KPIs) to optimize spa operations and improve profitability.
What We Offer

In exchange for your expertise and dedication, we offer a competitive salary of $60,000 - $75,000 per year, based on experience, along with a comprehensive benefits package, including health insurance, paid time off, and advanced training opportunities.

You will also receive a complimentary spa membership, allowing you to experience the same high-quality services you provide to our customers. As a member of our team, you will have opportunities for growth and advancement within our organization, including potential promotion to Regional Spa Director.

If you are a motivated and results-driven individual with a passion for the spa industry, we encourage you to apply for this exciting opportunity to join our team as a Spa Director for Hand and Stone in Destin.



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