Member Relationship Banker

1 week ago


Hopkins, Minnesota, United States Wings Financial Credit Union Full time

Job Summary

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This is an excellent opportunity to join Wings Financial Credit Union as a Member Relationship Banker. The successful candidate will be responsible for building strong relationships with our members by providing exceptional service, identifying their financial needs, and offering tailored solutions.

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About the Role

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  • The Member Relationship Banker will work closely with members to understand their financial goals and objectives, and provide guidance on how to achieve them.">
  • You will be responsible for opening new accounts, processing transactions, and resolving member inquiries in a timely and professional manner.">
  • As a key ambassador for Wings Financial Credit Union, you will promote our products and services to members, and identify opportunities to cross-sell and upsell.">
  • In this role, you will work collaboratively with other teams to ensure seamless delivery of member services, and maintain accurate records and reports as required.">
  • Your exceptional communication and interpersonal skills will enable you to build trust and rapport with members, and provide personalized advice to help them achieve their financial goals.">
  • You will have the ability to work independently, with minimal supervision, and prioritize tasks effectively to meet deadlines and deliver results.">
  • This role requires strong analytical and problem-solving skills, with the ability to think critically and make sound decisions.">
  • You will be required to stay up-to-date with industry developments, regulatory requirements, and best practices to ensure that your knowledge and skills are current and relevant.">
  • As a Member Relationship Banker, you will be expected to adhere to Wings Financial Credit Union's policies and procedures, and maintain confidentiality and discretion when handling sensitive information.">
  • You will be required to work in a fast-paced environment, with flexibility to adapt to changing priorities and demands.">
  • This role offers a competitive salary range of $45,000 - $65,000 per year, depending on experience and qualifications.">
  • A Notary license and Mortgage Loan Originator (MLO) registration are required for this role.">
  • You will be required to obtain or possess a unique qualifier (NMLS registration number).">
  • Bondable candidates are preferred.">
  • We offer a comprehensive benefits package, including medical, dental, vision, and retirement savings plans.">
  • A supportive and inclusive work environment, with opportunities for growth and development.">
  • A collaborative team culture, with regular feedback and coaching to support your success.">
  • Ongoing training and education to enhance your skills and knowledge.">
  • Access to state-of-the-art technology and tools to support your work.">
  • A commitment to diversity, equity, and inclusion, with initiatives to promote a positive and respectful work environment.">
  • A flexible work schedule, with opportunities for remote work and compressed hours.">
  • A generous paid time off policy, with vacation days, sick leave, and holidays.">
  • A rewards program, with incentives for meeting sales targets and achieving performance goals.">
  • A recognition program, with acknowledgement and celebration of outstanding performance and contributions.">

Requirements

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  • A High School diploma is required, with some college experience preferred.">
  • 1-2 years of member service or retail banking experience, with proven sales skills and cash handling experience.">
  • A background in banking and/or credit union regulations, with experience recommending products and plans to improve a member's financial position.">
  • Excellent member service skills, with a member-focused mindset and ability to interact positively with other employees.">
  • Proficient with MS Office products and general office equipment, with comfort and confidence using self-service technology.">
  • Strong organizational skills, attention to detail, and reliability, with demonstrated attention to accuracy and integrity.">
  • Excellent verbal and non-verbal communication skills, with ability to maintain composure and problem-solve with a positive solutions-oriented mindset.">
  • Able to report to work punctually, work all scheduled hours, and work overtime as necessitated by business demand.">
  • Able to obtain or possess a Mortgage Loan Originator (


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