Ramp Agent and Customer Service Representative

2 weeks ago


Billings, Montana, United States Alaska Airlines Full time

pbJobSummary:/bWeareseekingahighlyskilledanddetail-orientedRampAgentandCustomerServiceRepresentativetojoinourteamatAlaskaAirlines.Asakeymemberofourairportoperationsteam,youwillberesponsibleforprovidingexceptionalcustomerservicetoourguestswhileensuringthesafeandefficienthandlingofaircraftandbaggage./ppbKeyResponsibilities:/b/pulliAssistguestswithtravelneeds,includingansweringinquiries,baggagehandling,andticketing./liliWorkoutdoorsinvariousweatherconditionstoperformbelow-wingfunctions,suchastransportingbaggageandcargo,loadingandunloadingluggageandcargo,andmarshalingaircraft./liliPerformaircraftgroomingandsecuritysearches./liliProcessandsecureguestluggage,includingfilingandmaintainingluggageclaimsasnecessary./liliLoadandoffloadluggageandcargousingconveyorbelts./liliPerformotherdutiesasassignedbymanagementtoensurecompleteguestsatisfaction./li/ulpbRequirements:/b/pulliStrongwrittenandverbalcommunicationskills./liliAbilitytojugglemultipletasksinafast-pacedenvironment./liliValidunexpireddriver'slicenseissuedbyaUSstate,USterritory,ortheDistrictofColumbia./liliAbilitytolearnandoperateacomputerizedreservationsystem./liliTypingspeedofatleast25WPM./liliAbilitytoconsistentlylift50pounds./liliAbilitytostandforlongperiodsoftime./liliAbilitytobend,stoop,squat,reach,andgrasp./liliAbilitytoperformbasicmathematics./liliAbilitytoworkaflexibleschedule,includingnights,weekends,andholidays./liliAbilitytoparticipateinpaidtrainingthatmayrequireovernighttravel./li/ulpbTotalRewards:/b/pulliFreestandbytravelprivilegesonAlaskaAirlinesandHorizonAir./liliComprehensivewell-beingprograms,includingmedical,dental,andvisionbenefits./liliGenerous401(k)matchprogram./liliQuarterlyandannualbonusplans./liliGenerousholidayandpaidtimeoff./li/ul



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