Automotive Service Team Lead

1 week ago


Prosper, Texas, United States Brakes Plus Full time
Job Description

The Automotive Service Team Lead, reporting to the Store Manager, will be responsible for setting the highest standards of excellence and personifying our core values to support operations in the service department of your store. This will involve creating a highly motivated team environment, and working closely with the Service Team to improve their performance through hands-on presence in the store by efficiently developing team members, executing store processes, while ensuring that we continue to provide an industry leading customer experience.

Key Responsibilities:
  • Customer Interaction: Directly works with customers in areas of sales, service, customer opportunities, adjustments, etc.
  • Team Leadership: Creates a highly motivated team environment/climate
  • Supervision: Supervising technicians and service personnel, planning and scheduling their duties, assigning work, and following up on completion of assignments
  • Coaching: Coaching service department teammates on all operational issues
  • Performance Evaluation: Evaluating performance and productivity of all service department personnel
  • Inventory Management: Managing parts inventory and outside purchases, as well as updating and restocking all in-house parts when needed
  • Safety and Compliance: Ensuring store safety, including the use of and maintenance of safety equipment, and supervising shop area, equipment and teammates for compliance with company safety procedure
Qualifications:
  • Leadership Skills: Outstanding leadership and store management skills
  • Work Environment: Ability to work in a fast-paced work environment
  • Organizational Skills: Highly organized and detail-oriented, with the ability to mentor others in a manner that ensures efficiency
  • Communication Skills: Excellent verbal and written communication
  • Relationship Building: Ability to develop professional relationships with customers and team members
  • Experience: Minimum of 2 years' experience in a Service Advisor/Writer role
  • Business Acumen: Proven track record of exceeding business objectives
  • Teamwork: Ability to work efficiently both individually and as part of a team
  • Knowledge: Solid knowledge of basic OSHA laws
  • Driver's License: Valid driver's license


  • Prosper, Texas, United States Brakes Plus Full time

    Job DescriptionThe Automotive Service Advisor Team Lead, reporting to the Store Manager, will be responsible for setting the highest standards of excellence and personifying our core values to support operations in the service department of your store. This will involve creating a highly motivated team environment, and working closely with the Service Team...


  • Prosper, Texas, United States Shottenkirk Automotive Full time

    Join Our Team as a Service TechnicianWe are seeking a skilled Service Technician to join our team at Shottenkirk CDJR Prosper. As a Service Technician, you will be responsible for diagnosing and repairing all areas/systems of assigned vehicles, working with team members to accurately document recommendations, diagnoses, and repairs performed, and staying...

  • Parts Advisor

    2 weeks ago


    Prosper, Texas, United States Shottenkirk Automotive Full time

    Job Title: Parts AdvisorJob Summary:We are seeking a highly skilled and motivated Parts Advisor to join our team at Shottenkirk Automotive. As a Parts Advisor, you will be responsible for assisting customers in selecting the required parts in a friendly, professional, and efficient manner.Key Responsibilities:Assist customers in selecting required parts in a...


  • Prosper, Texas, United States Brakes Plus Full time

    About Brakes PlusWe are a leading provider of automotive services, committed to delivering exceptional customer experiences and fostering a culture of teamwork and growth.Job SummaryThe Automotive Technician plays a vital role in our team, responsible for conducting routine maintenance and repairs on vehicles to ensure customer satisfaction.Key...


  • Prosper, Texas, United States Prosper Ford Full time

    Job Summary:We are seeking highly skilled Service Technicians to join our team at Prosper Ford. As a Service Technician, you will be responsible for diagnosing and repairing complex automotive issues, ensuring that our customers receive exceptional service and support.Key Responsibilities:Diagnose and repair automotive systems, including engine,...


  • Prosper, Texas, United States Penske Motor Group Full time

    Position Overview:Penske Motor Group is seeking a skilled Automotive Service Advisor to enhance our team. We are dedicated to providing exceptional service at our latest location.Key Responsibilities:Serve as the primary contact between customers and technicians, ensuring clear communication regarding service needs.Manage the entire service process from...


  • Prosper, Texas, United States Prosper Ford Full time

    Job OverviewAt Prosper Ford, we are seeking a highly skilled and motivated Automotive Main Shop Advisor to join our team. As a key member of our service department, you will play a crucial role in providing exceptional customer service and ensuring a seamless experience for our clients.Key Responsibilities:Develop and maintain strong relationships with...


  • Prosper, Texas, United States Valvoline Full time

    Job SummaryAs a Certified Automotive State Inspector, you will play a critical role in ensuring the continued success of Valvoline by providing exceptional preventive maintenance services to our customers. Your expertise in automotive inspections and emissions testing will help us maintain our high standards of quality and customer satisfaction.Key...


  • Prosper, Texas, United States Shottenkirk Prosper CDJR Full time

    Job OverviewAutomotive Billing SpecialistJoin a reputable dealership seeking an Automotive Billing SpecialistSupportive work culturePositive workplace atmosphereComprehensive benefits package including Medical, Dental, Vision, Short- & Long-term disability, life insurance, 401k, Paid Time Off (PTO), and holidays, along with vehicle and parts discounts for...

  • Cashier Team Lead

    1 week ago


    Prosper, Texas, United States Ulta Beauty Full time

    Ulta Beauty S Preston Road Job OpportunityWe are seeking a skilled and customer-focused individual to join our team as a Lead Cashier at Ulta Beauty. As a key member of our retail team, you will be responsible for:Key Responsibilities:Promptly acknowledge and warmly greet each guest entering the store.Complete select register open and close...


  • Prosper, Texas, United States Penske Motor Group Full time

    Job Title: Automotive Sales Representative at Longo Toyota of ProsperCompany: Penske Motor GroupOverview:Longo Toyota of Prosper is seeking dedicated Sales Representatives to join their dynamic team in Prosper, Texas. They are on the lookout for individuals who are passionate about transforming the automotive purchasing experience. The ideal candidate will...


  • Prosper, Texas, United States Andy's Frozen Custard Full time

    {"Job Title": "Frozen Custard Team Lead", "Job Summary": "We are seeking a highly motivated and experienced Frozen Custard Team Lead to join our team at Andy\u0027s Frozen Custard. As a key member of our management team, you will be responsible for ensuring the smooth operation of our stores, providing exceptional customer service, and leading a team of...


  • Prosper, Texas, United States Prosper Ford Full time

    Position Overview: We are seeking an Automotive Parts Specialist to enhance our operations and deliver outstanding service to our clientele. The successful candidate will thrive in a dynamic and professional environment, possessing prior experience in parts sales, with a preference for familiarity with Ford products. Employee Benefits Attractive Compensation...

  • Customer Service Lead

    3 hours ago


    Prosper, Texas, United States Zips Car Wash Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Lead Customer Service Associate at Zips Car Wash. As a key member of our team, you will be responsible for delivering exceptional customer experiences and ensuring a positive and light-hearted atmosphere for our guests.ResponsibilitiesWelcome and engage with...


  • Prosper, Texas, United States Gecko Hospitality Full time

    Restaurant Shift Manager Job DescriptionAbout the RoleWe are seeking a highly skilled and experienced Restaurant Shift Manager to join our team at Gecko Hospitality. As a Restaurant Shift Manager, you will be responsible for leading a team of restaurant staff and ensuring that our customers receive an exceptional dining experience.Key ResponsibilitiesGuest...

  • Team Lead

    2 weeks ago


    Prosper, Texas, United States Andy's Frozen Custard Full time

    About the RoleWe are seeking a highly skilled and experienced Shift Operations Manager to join our team at Andy's Frozen Custard. As a Shift Operations Manager, you will be responsible for ensuring the smooth operation of our store, including managing staff, maintaining high standards of customer service, and upholding the quality of our products.Key...

  • Team Lead

    2 weeks ago


    Prosper, Texas, United States Smoothie King Full time

    Job SummaryWe are seeking a highly motivated and experienced Shift Leader to join our team at Smoothie King. As a Shift Leader, you will be responsible for ensuring a superior guest experience, maximizing sales performance, and driving profitability while maintaining a fun and welcoming atmosphere.Key ResponsibilitiesLeadership and Management: Assist the...


  • Prosper, Texas, United States Brakes Plus Full time

    About Brakes PlusWe are a leading provider of automotive services, dedicated to delivering exceptional results and building long-lasting relationships with our customers.Job SummaryThe Automotive Technician plays a vital role in our team, responsible for conducting routine maintenance and repairs on vehicles to ensure they operate safely and efficiently.Key...


  • Prosper, Texas, United States Walmart Full time

    Job OverviewAs a Front End Service Team Associate at Walmart, you will play a vital role in ensuring a seamless customer experience. Your primary responsibilities will include processing returns and refunds, handling financial transactions, and providing exceptional customer service. You will be the face of our store, and your smile and friendly demeanor...

  • Sales Professional

    1 week ago


    Prosper, Texas, United States Penske Motor Group Full time

    About UsPenske Motor Group is a leading automotive dealership group with a strong commitment to excellence and customer satisfaction. Our team is dedicated to providing an exceptional buying experience for our customers.Job SummaryWe are seeking a highly motivated and results-driven Sales Professional to join our team at Longo Toyota of Prosper. As a Sales...