Fitness Service Team Member
4 days ago
Are you passionate about delivering exceptional member experiences? Do you have a knack for sales and customer service?
We are seeking highly motivated and enthusiastic individuals to join our team as Fitness Service Team Members. In this role, you will be the primary point of contact for members, providing them with timely and professional support through phone, email, and in-person interactions.
Key Responsibilities:- Assist members with membership inquiries, including explaining different membership options, signing up for online memberships, scheduling tours, and transferring calls to the correct locations
- Address billing-related issues, such as missed payments, late fees, and payment method updates
- Process cancellations, upgrades, and downgrades, ensuring accurate account information and prompt communication with members
- Collaborate with management to resolve member concerns and maintain positive relationships
Requirements:
- 6-12 months experience in sales/customer service preferred
- Basic computer skills
- High School Diploma or GED required
Compensation:
$15.00 to $18.00 per hour, with eligibility for commissions and a range of benefits.
As a Fitness Service Team Member at 10 Fitness, you will play a vital role in shaping the member experience and driving business growth. If you possess excellent communication skills, a passion for sales and customer service, and a strong work ethic, we encourage you to apply for this exciting opportunity.
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