Medical Receptionist

We are seeking a skilled Medical Receptionist to join our team at HealthCARE Express. As the face of our organization, this front desk position plays a critical role in patient care and satisfaction.

About the Role:

In this dynamic and fast-paced environment, you will be responsible for greeting patients, verifying their information, and providing assistance when needed. You will answer phone calls professionally, ensure clinic forms are replenished, and maintain accurate payment records for patient accounts.

You will also scan patient information, verify insurance coverage, and maintain confidentiality in accordance with HIPAA regulations. Additionally, you will address patient concerns in a timely manner, work collaboratively with medical staff, and remain flexible for cross-training opportunities.

Responsibilities Include:

• Greeting patients and verifying their information
• Providing assistance when needed
• Answering phone calls professionally
• Maintaining accurate payment records
• Scanning patient information and verifying insurance
• Addressing patient concerns

Requirements:

To succeed in this role, you should possess strong organizational skills, strict confidentiality, effective communication, and exceptional customer service skills. Familiarity with clinical office operations and basic computer systems is also essential.

What We Offer:

As a valued member of our team, you can expect a competitive salary of $15.00-$20.00 per hour, depending on experience. Our benefits package includes health, dental, vision, life insurance, short-term disability, long-term disability, accident insurance, critical illness insurance, benefit time off, and bereavement leave.

Company Overview:

HealthCARE Express operates 16 urgent care facilities, a specialty clinic, and a medical billing department across Texas, Arkansas, Oklahoma, and Louisiana. We pride ourselves on a fun work environment, complete with monthly themed dress-up days and opportunities for personal development.