Client Relationship Manager

2 weeks ago


Caldwell, New Jersey, United States Hire Point Recruiting Full time
Position Overview

The Client Relationship Manager will be instrumental in delivering outstanding service to our clientele, overseeing essential processes, and guaranteeing precision and promptness in all undertakings. This position necessitates close collaboration with the team to provide cohesive service and leverage opportunities to strengthen client partnerships.

Primary Responsibilities:

  • Oversee and assist with diverse client accounts, both autonomously and in partnership with the team.
  • Manage contract renewals and new client acquisitions within designated timeframes.
  • Gather and evaluate critical information, complete necessary paperwork, and ensure all details are precise.
  • Prepare and handle vital forms and reports.
  • Establish and maintain robust client relationships through regular communication and support.
  • Coordinate invoicing and associated financial documentation.
  • Prepare and disseminate essential client materials.
  • Review and update client records and documentation as required.
  • Contribute to client retention initiatives and identify avenues for expansion.
  • Comply with and enhance team processes while consistently seeking to broaden knowledge and skills.

Qualifications:

  • Proficiency in standard office software and tools.
  • Experience with relevant industry systems and procedures.
  • Strong analytical abilities with an emphasis on accuracy and detail.
  • Excellent time management and organizational skills.
  • Effective communication abilities, both oral and written.
  • Capability to cultivate relationships and collaborate effectively within a team environment.
  • Prior experience in a similar role is advantageous.

Education & Certifications:

  • Relevant educational background or equivalent experience.
  • Industry-related certifications or licenses are beneficial.
  • Commitment to continuous learning and professional growth.


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