Customer Service Representative

5 days ago


Caldwell, New Jersey, United States Andrew Bevington - State Farm Agent Full time
Job Overview

As a Customer Service Representative for Andrew Bevington - State Farm Agent, you will play a vital role in providing exceptional customer experiences and driving business growth.

Key Responsibilities
  • Customer Engagement: Utilize a customer-focused approach to educate clients about insurance options and develop strong relationships.
  • Business Development: Collaborate with the agent to establish and meet marketing goals, identify customer needs, and promote relevant products and services.
  • Team Collaboration: Work with the agent to manage the website and social media content, ensuring a cohesive brand presence.
Requirements
  • Sales Experience: Previous sales experience, preferably in outside sales, inside sales, retail sales, or telemarketing.
  • Goal-Oriented: A successful track record of meeting sales goals and quotas.
  • Insurance Knowledge: Enthusiasm about the role insurance and financial products play in helping people manage risks and achieve their goals.
  • Personal Qualities: Self-motivation, attention to detail, and ability to make presentations to potential customers.
  • Licensing: Ability to obtain a Property and Casualty license and a Life and Health license.
  • Availability: Must be available to work a standard Monday-to-Friday schedule, with shifts between 8am and 6pm, and no weekends.
What We Offer
  • Competitive Compensation: Salary plus commission/bonus structure.
  • Benefits: Paid time off, including vacation and personal/sick days.
  • Professional Growth: Opportunities for advancement within the agency.


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