Shift Manager
6 days ago
Job Summary
The Crew Leader at SONIC Drive-In is responsible for performing, leading, and supervising basic operational duties to provide quality products and service to guests. This role involves supervising station duties, assisting with new employee orientation and training, and complying with company policies and operational standards.
Key Responsibilities
- Perform, lead, and supervise station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru) as assigned to meet operational standards
- Assist with new employee orientation and training
- Comply with all company policies, procedures, and operational standards
- Perform, lead, and supervise regular cleaning and sanitation duties – including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease – pursuant to operational standards
- Lead shift meetings
- Report customer or employee complaints/issues to the manager on duty
- Regular attendance
Requirements
- Ability to work irregular hours, nights, weekends, and holidays
- Effective communication skills; basic math, reading, and computer skills
- Ability to follow directions and work with autonomy once given directions; ability to multi-task and successfully solve problems
- Willingness to abide by the appearance, uniform, and hygiene standards at SONIC
Additional Qualifications
- Friendly and smiling faces that enjoy providing courteous food service to our guests
- Professional individuals who value people and demonstrate respect for others
- A team player willing to meet and exceed drive-in goals and objectives.
- Strong leadership skills with the ability to motivate and lead team members.
- Dedicated individuals with a proven track record of building sales, creative marketing, expense management, and developing people into successful teams.
About SONIC Drive-In
SONIC Drive-In is a fast-food restaurant chain that prides itself on providing high-quality products and exceptional customer service. As a Crew Leader, you will be an integral part of our team, working together to deliver an enjoyable dining experience to our guests.
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