Help Desk Specialist

3 weeks ago


Clifton Heights, Pennsylvania, United States CAPP USA Full time
About the Role

CAPP USA is a leading supplier of HVAC, electrical, and plumbing parts & equipment. We are looking for a Help Desk Specialist to support our sales team and provide exceptional customer service.

This role is perfect for individuals who enjoy helping others and have strong problem-solving skills.

Duties and Responsibilities
  • Respond to customer inquiries and resolve issues in a timely manner.
  • Provide product recommendations and order assistance to customers.
  • Work collaboratively with the sales team to ensure customer needs are met.

Why Choose Us:

  • Estimated Salary: $50,000 - $70,000 per year
  • A family-owned business that values employee contributions
  • A comprehensive training program to help you succeed in your role
  • A supportive culture that encourages teamwork and collaboration


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