Gardening Support Specialist

3 weeks ago


Warminster Heights, Pennsylvania, United States Burpee Full time
Job Opportunity at Burpee

We are the nationwide leader in home gardening, a privately owned and operated seed, plant and hard goods company. We have an immediate opening for Seasonal Customer Service Representatives to join our team onsite in Warminster, PA.

The successful candidate will be detail-oriented, customer-focused and have excellent verbal and written communication skills. The ability to follow up and follow through is critical in this role. The salary for this position is $45,000 - $55,000 per year.

About the Job

As a Seasonal Customer Service Representative, you will support and attract potential customers by providing helpful information, answering product and service questions, suggesting information about other products and services, and resolving complaints that are satisfactory to the customer.

Your key responsibilities will include communicating with customers, troubleshooting and researching customer order problems, performing data entry of phone, mail and Burpee.com orders, processing order returns and replacements, and assisting with filing and special projects as needed.

Requirements
  • Excellent verbal and written communication skills
  • Willingness and desire to learn about our products
  • Strong attention to detail and accuracy with strong organizational skills
  • Excellent computer skills with the ability to learn new programs quickly and easily


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