Collections Account Specialist

2 weeks ago


New Hyde Park, New York, United States Compass Group, North America Full time

Company Overview:

Compass Group, North America is a leader in the foodservice industry, dedicated to providing exceptional service and innovative solutions. We pride ourselves on our commitment to our employees and our clients.

Position Summary:

We are currently seeking a full-time Credit Specialist to join our finance team. This role is essential in managing credit and collections activities, ensuring that our financial operations run smoothly.

Key Responsibilities:

  • Conduct collection calls to clients with overdue accounts.
  • Monitor and allocate payments accurately.
  • Generate and initiate credit memos as necessary.
  • Maintain an updated log of all invoices submitted for credit.
  • Process customer payments and manage lock-box submissions.
  • Respond to customer inquiries regarding invoices and account statements.
  • Distribute financial and billing statements via email and mail.
  • Handle account write-offs and manage holds on delinquent accounts.
  • Utilize Access and Excel to develop queries and prepare financial reports.
  • Perform additional duties as assigned by management.

Qualifications:

The ideal candidate will possess a minimum of three years of experience in collections and customer service. Strong analytical skills and proficiency in Microsoft Office applications are essential.

Benefits:

We offer a comprehensive benefits package that includes:

  • Retirement Plan
  • Health and Wellness Programs
  • Medical, Dental, and Vision Insurance
  • Flexible Spending Accounts (FSAs)
  • Employee Assistance Program
  • Voluntary Benefits

At Compass Group, we are committed to diversity and inclusion in the workplace. We welcome applications from all qualified individuals.



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