Public Transit Coordinator

3 weeks ago


Norwalk, Connecticut, United States Norwalk Transit District Full time

**Job Summary:**

We are looking for a highly organized and detail-focused Public Transit Coordinator to join our team at the Norwalk Transit District.

In this role, you will be responsible for coordinating the daily operations of our transit services, including scheduling, dispatching, and customer service.

**Key Responsibilities:**

  • Coordinate the daily operations of our transit services, including scheduling and dispatching.
  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Work closely with other teams to ensure seamless integration of services and smooth operation of the transit system.
  • Maintain accurate records and reports, including data on ridership, schedule adherence, and customer satisfaction.

**Requirements:**

  • High school diploma or equivalent required; Bachelor's degree preferred.
  • At least 2 years of experience in public transit operations, preferably in a coordination or dispatch role.
  • Strong communication and problem-solving skills, with the ability to work effectively under pressure.
  • Familiarity with transit software and systems, including RouteMatch and Avail.

**Salary:** $60,000 - $75,000 per year, depending on experience.



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