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Business Operations Manager

2 months ago

Hillside, Illinois, United States CarMax Full time
Job Summary

We are seeking a highly skilled Business Office Lead to join our team at CarMax. As a Business Office Lead, you will be responsible for overseeing the daily operations of the business office, ensuring that all tasks are completed efficiently and effectively.

Key Responsibilities
  • Mentorship and Development: Provide guidance and support to Business Office Associates, helping them to develop their skills and knowledge.
  • Operational Oversight: Supervise and coordinate the work of Business Office Associates, ensuring that all tasks are completed to a high standard.
  • Cash Management: Manage cash and other financial transactions, ensuring that all funds are accurately accounted for.
  • Customer Service: Provide exceptional customer service, responding to customer inquiries and resolving any issues that may arise.
  • Administrative Tasks: Perform various administrative tasks, including data entry, filing, and record-keeping.
  • Training and Development: Participate in training and development programs, staying up-to-date with the latest procedures and best practices.
Requirements
  • Leadership Skills: Proven leadership skills, with the ability to motivate and inspire team members.
  • Communication Skills: Excellent communication skills, with the ability to effectively communicate with team members, customers, and other stakeholders.
  • Organizational Skills: Strong organizational skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
  • Technical Skills: Proficiency in Microsoft Office and other software applications, with the ability to learn new systems and technologies quickly.
  • Customer Service Skills: Excellent customer service skills, with the ability to provide a high level of service to customers.
About CarMax

CarMax is a leading retailer of used cars, with a commitment to providing a high-quality customer experience. We are a dynamic and growing company, with a strong focus on innovation and customer satisfaction.