Operations Lead Support Specialist

5 days ago


Rockford, Illinois, United States Quest Global Full time
Job Summary

We are seeking a highly skilled Operations Lead Support Specialist to join our team at Quest Global. As a key member of our operations team, you will be responsible for coordinating production hardware, providing status updates, and ensuring seamless communication between departments.

Key Responsibilities
  • Coordinate Production Hardware: Work with shop floor and various departments to ensure timely production and delivery of hardware.
  • Provide Status Updates: Keep the team informed about production status, progress, and any issues that may arise.
  • Facilitate Communication: Act as a liaison between program and other departments, ensuring effective communication and collaboration.
  • Support Operations: Aid the operations lead in prioritizing hardware, expediting production, and resolving issues.
  • Coordinate with Shop Floor: Work with shop floor technicians and supervisors to ensure efficient production and shipping.
  • Provide Reports: Create daily Work in Progress and shipping reports to track production progress.
  • Line of Balance: Provide estimated ship dates to program managers, ensuring timely delivery.
Requirements
  • Education: Minimum AS degree with production support experience or equivalent.
  • Skills: Proficiency with Microsoft Office tools, experience with SAP or other MRP systems, and strong communication, team work, self-motivation, and organizational skills.
About Quest Global

Quest Global is a global organization headquartered in Singapore, with 56 global delivery centers and 18,000+ employees. We bring deep industry knowledge and digital expertise to deliver E2E global product engineering services. Our multi-dimensional approach enables us to solve the most important and large-scale challenges across various industries.



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