Virtual Client Support Associate
2 weeks ago
Job Title:
Virtual Client Support Associate
Department:
Client Support
Job Overview:
We are looking for a Virtual Client Support Associate to become a vital part of our team in the Hospitality sector. In this role, you will be tasked with delivering outstanding support to our customers and guests. This position allows you to work remotely, providing flexibility and comfort.
Key Responsibilities:
1. Address customer inquiries and furnish details regarding our offerings.
2. Resolve customer issues professionally and promptly.
3. Assist clients with making reservations and managing their accounts.
4. Uphold a high standard of customer satisfaction and loyalty.
5. Collaborate with colleagues to ensure a cohesive customer journey.
Required Qualifications:
1. Prior experience in customer support or the hospitality field.
2. Exceptional communication abilities, both written and spoken.
3. Capability to work autonomously and effectively manage time.
4. Strong analytical skills and meticulous attention to detail.
5. Familiarity with Microsoft Office and customer support tools.
Perks:
1. Competitive compensation package.
2. Flexible working hours.
3. Opportunities for professional development and career progression.
4. Remote work arrangement.
5. Health and wellness benefits.
If you are dedicated to delivering excellent customer service and excel in a remote work setting, we encourage you to consider this opportunity.
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