Care Transition Specialist
2 weeks ago
About VitalCaring Group
VitalCaring Group, a prominent provider in home health and hospice services, has rapidly grown since its inception in 2021, establishing over 65 locations across the southeastern and southwestern United States. Led by industry expert April Anthony, our executive team brings decades of experience in creating exceptional home health care organizations that prioritize quality and a supportive culture. We recognize the profound impact home care has on the lives of our team members, patients, and their families.
Our Mission
At VitalCaring, we are dedicated to transforming lives and instilling hope through compassionate care. We achieve this by assembling a team of individuals who are genuinely passionate about home health care and are committed to making a positive difference every day. Our organization is devoted to empowering our team members with the necessary tools and resources to excel both professionally and personally.
Role Overview
As we broaden our services in various markets, we seek a Care Transition Navigator who embodies our core values: Trustworthiness, Capability, Compassion, Proactivity, and a Calling to serve patients in their homes. The Care Transition Navigator serves as the representative of VitalCaring when engaging with referral sources, ensuring a seamless transition for patients returning home. Your efforts will position VitalCaring as the preferred partner for compassionate and personalized home health care.
Key Responsibilities
- Build and maintain relationships with referral sources, patients, and their families.
- Work closely with facility discharge planners to facilitate timely and effective discharges.
- Engage directly with patients and families to address all post-transition needs for a safe return home.
- Ensure effective communication among care team members to enhance the transition process.
- Provide exemplary care to patients throughout the care continuum.
- Collaborate with operational leaders to foster a strong team culture, tackle challenges, promote accountability, and drive continuous improvement.
- Utilize market knowledge and available tools to identify growth opportunities.
- Achieve monthly individual performance targets consistently.
- Deeply committed to delivering high-quality patient care.
- Dedicated to providing outstanding customer service in every interaction.
- Solution-oriented, execution-focused, and responsive to urgent needs.
- Able to navigate obstacles with a sense of urgency.
- Enthusiastic about being accountable for achieving measurable results within set timelines.
The salary range for this position is $60,000, with unlimited commission potential. We offer our team members a chance to build a fulfilling career with a comprehensive benefits package that includes:
- Competitive salary and bonus structure.
- Comprehensive health, dental, and disability insurance.
- 401(k) plan with company matching.
- Generous paid time off.
- Valid RN license, state driver's license, and reliable transportation.
- Two years of clinical experience; one year in home health or healthcare sales preferred.
- Familiarity with business management, regulatory standards, and accreditation requirements.
Discover your potential with VitalCaring Group.
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