Administrative Support Specialist

2 days ago


Syracuse, New York, United States Research Foundation for Mental Hygiene Full time

Job Title: Administrative Support Specialist

Estimated Salary: $25,000 - $30,000 per year

The Research Foundation for Mental Hygiene is seeking a highly organized and detail-oriented individual to fill a part-time Administrative Support Specialist position. The successful candidate will provide administrative support to the OnTrackNY program multidisciplinary team.

About the Role:

The OnTrackNY program is a mental health treatment program that empowers young people to make meaning of their experiences and pursue their goals for school, work, and relationships. As an Administrative Support Specialist, you will play a vital role in supporting the well-being of young people across New York State who are impacted by unexpected changes in their thinking and perceptions.

Key Responsibilities:

  • Provide clerical support to the OnTrackNY treatment team.
  • Set up and manage paper and electronic filing systems.
  • Create, maintain, and enter information into databases.
  • Maintain scheduling of event calendar.
  • Schedule and confirm appointments for participants, staff, and supervisors.
  • Order office supplies from HPC storeroom.
  • Prepare correspondence, reports, and other documentation.
  • Assist with reports, data collection, and data entry.
  • Manage logistics of virtual meetings, including Webex and Zoom.
  • Welcome and engage participants in the OnTrack Program.
  • Arrange transportation for participants when necessary.
  • Coordinate with community providers for participant linkages and requests for records.
  • Maintain required certifications/trainings for OTNY staff in accordance with applicable regulations.
  • Process paperwork as needed for the program.
  • Respond to or triage all program inquiries.
  • Organize materials for trainings.
  • Respond to incoming calls and refer callers to appropriate staff.
  • Answer questions concerning policies or procedures.

Requirements:

  • A four-year High School Diploma or its equivalent and two years of satisfactory clerical/administrative experience.
  • An associate degree plus one year of clerical/administrative experience.


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