Administrative Support Specialist

5 days ago


Syracuse, New York, United States SUNY Upstate Medical University Full time
About the Role

We are seeking an experienced and organized Administrative Assistant to join our team at SUNY Upstate Medical University. In this role, you will be responsible for coordinating the surgeon's multiple schedules, including clinic appointments, surgery schedule, administrative and academic schedules.

Key Responsibilities
  • Coordinate with surgical schedulers as necessary
  • Handle various administrative and clinic matters involving contact with staff, patients, medical staff, government agencies, insurance carriers, and the public
  • Answer clinic telephones and address calls appropriately
  • Facilitate communication between patients and surgeons
  • Maintain open lines of communication with surgeons
  • Obtain insurance authorizations and pre-certifications in accordance with insurance company policies
  • Perform medical receptionist duties as necessary, including answering telephones, screening calls, taking messages, and providing information
  • Request, locate, send, and receive patient medical records
  • Maintain files and assist in establishing office systems
  • Complete insurance, disability, and workers' compensation forms
  • Arrange appointments, meetings, and conferences
  • Compose correspondence and disseminate it to appropriate individuals
Requirements

To be successful in this role, you will need:

  • Associates degree or pertinent college-level courses
  • At least two years of administrative/office management experience
Benefits

We offer a comprehensive benefits package, including:

  • Health, dental, and vision insurance
  • Eligibility for employer 401k funding after one year
  • Tuition reimbursement
  • Generous paid time off, including vacation and personal time
  • Paid sick leave, holidays, and floating holidays
Compensation

The salary range for this role is $16.00 - $25.88 per hour, depending on candidate skills, experience, and qualifications.



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