Renewals Specialist

2 weeks ago

Madison, Wisconsin, United States Zendesk Full time
Unlock Your Potential in Customer Success Renewals

At Zendesk, we're on a mission to revolutionize the way businesses interact with their customers. As a Renewals Representative II, you'll play a critical role in driving growth and success for our existing customers.

Your Key Responsibilities:

  • Renew and grow existing customer accounts, identifying opportunities for expansion and upselling.
  • Develop and maintain strong relationships with customers, providing exceptional support and guidance to ensure their continued success.
  • Collaborate with cross-functional teams to drive business growth and achieve revenue targets.
  • Stay up-to-date with industry trends and competitor activity, using this knowledge to inform your sales and marketing strategies.
  • Embark on a career path that's tailored to your strengths and interests, with opportunities for growth and development at every turn.

What We're Looking For:

  • 3+ years of experience in sales, account management, or a related field, with a proven track record of success in renewals or growth.
  • Strong business acumen, with a keen eye for opportunity and a passion for driving growth.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues alike.
  • A 'can-do' attitude, with a hunger for success and a drive to overachieve.
  • A Bachelor's or Master's degree, or equivalent work experience.

Why Join Zendesk?

  • Be part of a fast-growing, innovative company that's changing the face of customer experience.
  • Enjoy a dynamic, collaborative work environment that's designed to foster creativity and growth.
  • Benefit from a comprehensive training program that's tailored to your needs and interests.
  • Enjoy a competitive salary and benefits package, with opportunities for bonuses and incentives.
  • Be part of a company that's committed to diversity, equity, and inclusion, with a culture that values and celebrates individuality.

Ready to Take the Next Step?

Apply now to become a part of our dynamic team and start your journey towards a rewarding and challenging career in customer success renewals.

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