Sales Associate

2 weeks ago


Ardmore, Oklahoma, United States Mathis Brothers Furniture Full time
{"Mission Statement": "At Mathis Brothers Furniture, we strive to provide our customers with a one-stop destination for quality home furnishings at affordable prices, while enriching, fulfilling, and rewarding our employees and the communities we serve.", "Job Summary": "We are seeking a Sales Associate to join our team, responsible for providing exceptional customer service, promoting and selling merchandise, and maintaining a friendly and professional environment.", "Key Responsibilities": "
\t* Provide top-notch customer service, ensuring every customer feels valued and supported
\t* Promote and sell merchandise displayed on the showroom floor
\t* Work directly with internal and external customers to meet their needs
\t* Follow up with customer orders and inquiries
\t* Assist with any problems associated with merchandise in conjunction with customer service and warehouse operations
\t* Work on an organizational level with other departments to ensure customer needs are met
\t* Ask customers questions about products, prices, availability, and product uses to better understand their needs
\t* Explain features of products in a manner that the customer will understand
\t* Prepare sales tickets for orders obtained
\t* Assist customers in making product selections based on their specifications
\t* Recommend, select, and help locate or obtain merchandise based on customer needs
\t* Describe merchandise and explain use, operation, and care of merchandise to customers
\t* Stay educated on new products, policies, and advertisements the store is running
\t* Knowledge of methods for showing, promoting, and selling products
\t* Use excellent customer relations
\t* Follow up with customers by email and phone
\t* Perform any other duties as directed by management
", "Requirements": "
\t* Ability to lift merchandise of 40lbs to move furniture as part of the selling process
\t* Must be able to walk or stand for long periods of time
\t* Must be able to listen and respond to customers' needs
\t* Ability to communicate effectively with team members
\t* Sales experience preferred, not required
\t* Positive attitude when working with internal and external customers
\t* Heavy Work: Lifting up to 40 lbs rarely, and/or up to 10 lbs occasionally to move objects
\t* Work Environment: Indoor climate-controlled environment
\t* Mathis Brothers promotes and maintains a drug-free work environment. Mathis Brothers is an Equal Opportunity Employer.
\t* Non-Safety Sensitive Position
", "Benefits": "
\t* Competitive hourly rate
\t* Opportunities for advancement
\t* Comprehensive training program
\t* Collaborative and supportive work environment
\t* Recognition and rewards for outstanding performance
\t* Opportunities for professional growth and development
"}
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