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Retail Cash Handling Associate
2 months ago
Employment Type:
Part-time
Position Details:
Role Summary:
The Retail Cash Handling Associate is responsible for facilitating customer transactions at the point of sale while ensuring a positive shopping experience.
Key Responsibilities:
- Welcome customers warmly as they enter the store.
- Accurately operate the cash register using various methods including UPC scanning and product codes.
- Process payments in cash, checks, or credit/debit cards for purchases.
- Assist customers in finding products and addressing inquiries regarding items or pricing.
- Maintain organized workspaces, including transaction records.
- Ensure the accuracy of financial transactions by reconciling the cash register at the start and end of shifts.
- Handle returns and exchanges in accordance with company policies.
- Resolve customer complaints effectively, escalating issues to management when necessary.
- Support inventory management by stocking shelves and maintaining cleanliness in the store.
- Participate in all mandatory meetings and training sessions.
- Carry out additional tasks as assigned.
- Strong customer service abilities.
- Effective verbal communication skills.
- Capability to operate cash handling equipment, including registers and scanners.
- Basic math skills for processing transactions and refunds.
- Familiarity with company products and customer service policies.
- High school diploma or equivalent preferred.
- Completion of on-the-job training, including levels 1 and 2 of the provided training program.
- Ability to stand for extended periods while operating cash registers.
- Must be able to lift up to 30 pounds regularly, with occasional lifting/moving of up to 80 pounds.
- Willingness to work flexible hours, including evenings and weekends.
- Capability to perform repetitive tasks over prolonged periods.