Account/Collection Specialist

6 days ago


Jacksonville, Florida, United States CAR Financial Full time
Job Overview

CAR Financial Services is a leading provider of financial services for independent auto dealers, offering a range of programs to improve cash flow and support capital needs.

We are seeking a highly motivated and bilingual individual to join our team as an Account/Collection Analyst. In this role, you will be responsible for interacting with customers who are past due, providing assistance and resolving issues in a timely and professional manner.

Key Responsibilities:

  • Respond to customer inquiries and resolve billing issues, service questions, and general concerns
  • Assist customers with disputes and inquiries, and reconcile payment history
  • Data entry of automotive retail installment contracts purchased
  • Maintain open communication with branch dealer base
  • Perform general branch administrative functions as needed

Requirements:

  • Bilingual English/Spanish skills
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • High school diploma or equivalent required

What We Offer:

  • Competitive hourly pay range $20-$24
  • Great Medical Benefits, Paid Time Off, and a 401(k) match program
  • Opportunity to work with a dynamic and customer-driven team

About Us:

CAR Financial Services is a national company that is committed to leading consumers through cash flow enhancement programs. We are dedicated to providing exceptional service and support to our customers and partners.



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