Store Operations Manager

6 days ago


Charleston, West Virginia, United States Shoe Carnival Full time
About the Role

Shoe Carnival, Inc. is seeking a dedicated and driven Assistant Store Manager to join our team. As a key member of our store leadership, you will play a vital role in driving sales, customer satisfaction, and operational excellence.

Key Responsibilities
  • Assist the Store Manager in all operational and leadership aspects of the store
  • Drive sales and customer satisfaction through effective merchandising, inventory management, and customer engagement
  • Train and coach store associates to ensure exceptional customer service and sales performance
  • Maintain store appearance and merchandising standards to create an engaging shopping environment
  • Manage inventory and handle logistics to ensure efficient store operations
Requirements
  • 2+ years of retail sales or customer service experience required
  • Some previous supervisory experience preferred but not required
  • Ability to work flexible schedules including nights, weekends, and holidays
  • Strong leadership and customer management abilities
  • Customer service-oriented with in-depth knowledge of basic business management processes
  • Excellent communication and interpersonal skills
Total Rewards
  • Daily Pay
  • Career Path Opportunities
  • Relocation Opportunities
  • Employee & Family Discounts
  • Health, dental, and vision insurance
  • Paid Time Off (Vacation & Sick Time)
  • Annual Performance Reviews
  • Flexible Spending Accounts
  • Life, Disability, and Voluntary Benefits
  • Employee Assistance Program
  • 401(k) Retirement Plan
  • Employee Stock Purchase Plan


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