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Assistant Store Manager

2 months ago

Charleston, West Virginia, United States Harbor Freight Tools Full time
Job Summary

We are seeking a highly motivated and experienced Store Operations Manager to join our team at Harbor Freight Tools. As a Store Operations Manager, you will be responsible for leading a team of store employees to maximize store performance and deliver exceptional customer service.

Key Responsibilities
  • Drive Sales Growth
    • Develop and implement sales strategies to exceed financial goals
    • Manage payroll and control expenses to optimize store profitability
    • Foster a results-driven store environment that promotes sales growth and customer satisfaction
  • Operational Excellence
    • Prioritize workload and ensure efficient execution of standard operating procedures
    • Validate execution of company policies and procedures
    • Ensure compliance with company standards and regulations
  • Talent Development
    • Acquire and retain high-quality talent to drive store performance
    • Develop and implement training programs to enhance employee skills and knowledge
    • Manage performance and provide feedback to employees
  • Customer Experience
    • Ensure a friendly and welcoming store environment that promotes customer satisfaction
    • Ensure adequate inventory levels and accurate pricing
    • Maintain a clean and organized store that meets company standards
Requirements
  • Experience
    • Minimum of two years of retail management experience
  • Education
    • Bachelor's/Associates Degree preferred or High School graduate/Equivalent
  • Physical Requirements
    • Ability to intermittently lift, push and/or pull up to 50 pounds
    • Requires standing and moving for an entire shift
    • Ability to lift, bend, kneel, climb, crawl and/or twist
    • Ability to safely climb up and down a ladder
    • Ability to become forklift certified and physically able to operate a forklift in accordance with IIPP
  • Availability
    • Ability to work a flexible schedule, including evenings, holidays and weekends as necessary to meet the needs of the business
    • Regular attendance is an essential function of the job
    • Some travel required