Billing Operations Specialist

4 weeks ago

Nashville, Tennessee, United States ACL Digital Full time

Job Summary

We are seeking a highly skilled Billing Operations Specialist to join our team at ACL Digital. The successful candidate will be responsible for regulatory boards administrative work of average difficulty and perform related work as required.

Key Responsibilities

  • Reviews licensure/application, permits, and certifications for status, completeness, accuracy, and eligibility requirements based on policy, procedures, and law.
  • Makes a recommendation to accept or reject the application in accordance with pertinent laws, rules, and regulations, and forwards recommendation to supervisor for approval.
  • Makes determinations on requests for reciprocity and renewal, per policy, procedures, and law.
  • Evaluates licensing certificates, registration, or other statements of authority for completeness, accuracy, and eligibility requirements.
  • Ensures that licenses and reports are completed accurately.
  • Ensures mandates and pronouncements are implemented as assigned.

Requirements

  • Issues licenses, certificates, registration, or other statements of authority to practice in an occupation or profession.
  • Matches payments made to cashier's office with appropriate licensee's record.
  • May process expenditure reports.
  • Enters and/or revises data from multiple sources into data base. May post or adjust payments on licensee's record in computer.
  • Maintains and processes license payment records and accounts for fees to include refunds and returned checks. Prepares reports for submission to the board. Maintains license payment records. Coordinates the collection and preparation of reports.
  • Handles complaints and explains policies, procedures, and laws to applicants, members of the public, board and commission members, operating departments, and other entities. Responds to applicant inquiries about licenses. Supplies requested information, records, or reports. Provides information to other states or professional organizations surveying for information such as number of licensees or the cost of a license. May notify applicants of passing or failing examination scores. May ensure that applicants are notified of passage or failure.

Working Conditions

  • Coordinates meetings for pertinent board or commissions. Coordinates the scheduling of requisite competency examinations. Ensures that the testing dates, time, and place are set for test administrators. Ensures the notification of the date, time, and place of the applicant's examination or interviews. Notifies applicant of date, time, and place of examination or interviews. Prepares the meeting facility. May ensure that applicants are monitored during examinations, and that applicants are notified of passage or failure.
  • Relates findings to appropriate personnel (e.g., supervisor, director, or attorney) of the status of the case. Discusses critical deviations from standard policies and procedures with a supervisor. Discusses issues concerning the preparation of reports with supervisor. Collects expenditure reports. May collect reports from inspectors, investigators, and auditors.
  • May monitor or review the status of case investigations of individuals practicing pertinent occupations and professions. May monitor applicants during the examination.

Work Schedule

Monday - Friday, 7.5 hours per day, CST time zone.

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