Current jobs related to Customer Service Representative - Knoxville, Tennessee - Cross USA

  • Customer Service Representative

    1 week ago

    Knoxville, Tennessee, United States FastSigns Full time

    Customer Service Representative Job DescriptionWe are seeking a highly skilled and motivated Customer Service Representative to join our team at FASTSIGNS. As a Customer Service Representative, you will be the initial point of contact for current and prospective customers, providing exceptional service and support to ensure their needs are met.Key...

  • Customer Service Representative

    4 weeks ago

    Knoxville, Tennessee, United States Edfinancial Services Full time

    {"title": "Customer Service Representative", "description": "About Edfinancial ServicesEdfinancial Services is a leading provider of financial aid solutions for colleges and universities. We are seeking a highly motivated and customer-focused Customer Service Representative to join our team.Job SummaryWe are looking for a skilled and detail-oriented...

  • Customer Service Representative

    2 weeks ago

    Knoxville, Tennessee, United States Harper Auto Wash Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Representative at Harper Auto Wash. As a key member of our team, you will play a crucial role in creating great customer experiences and delivering exceptional service to our...

  • Customer Service Representative

    2 weeks ago

    Knoxville, Tennessee, United States Edfinancial Services LLC Full time

    Job Title: Customer Service RepresentativeAt Edfinancial Services LLC, we are seeking a highly skilled and customer-focused Customer Service Representative to join our team.Job SummaryWe are looking for a dedicated and results-driven individual to provide exceptional customer service to our clients. As a Customer Service Representative, you will be...

  • Customer Service Representative

    3 weeks ago

    Knoxville, Tennessee, United States Edfinancial Services Full time

    {"title": "Customer Service Representative", "description": "About Edfinancial ServicesEdfinancial Services is a leading provider of extended business office services for colleges and universities across the country. We are committed to delivering exceptional customer service and support to our clients and their students.Job SummaryWe are seeking a highly...

  • Customer Service Representative

    2 weeks ago

    Knoxville, Tennessee, United States Edfinancial Services LLC Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional service to our clients and customers, ensuring their needs are met and exceeded.Job Summary:The Customer Service...

  • Customer Service Representative

    1 month ago

    Knoxville, Tennessee, United States IGT Solutions Full time

    Job Title: Call Center RepresentativeJob Summary:We are seeking a highly skilled Call Center Representative to join our team at IGT Solutions. As a Call Center Representative, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring customer satisfaction.Key Responsibilities:Provide customer service to...

  • Customer Service Representative

    2 weeks ago

    Knoxville, Tennessee, United States FastSigns Full time

    Unlock Your Potential in the Sign IndustryAre you a people person with a passion for helping others? Do you enjoy working in a dynamic and ever-changing environment? We're looking for a talented Customer Service Representative to join our team at FASTSIGNS, the leading franchise in the sign industry.About the RoleAs a Customer Service Representative, you...

  • Customer Service Representative

    2 weeks ago

    Knoxville, Tennessee, United States Altar'd State Full time

    Customer Service RepresentativeAt Altar'd State, we are seeking a skilled Customer Service Representative to join our team. As a Guest Engagement Specialist, you will be responsible for:Key Responsibilities:Answering multi-line phone system calls and directing them to the appropriate departmentProviding exceptional customer service and resolving issues...

  • Customer Service Representative

    1 month ago

    Knoxville, Tennessee, United States Wise Staffing Full time

    Customer Service Representative Job DescriptionWe are seeking a dedicated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our support team, you will be responsible for providing exceptional service to our clients through various communication channels.Key Responsibilities:Respond to customer inquiries...

  • Customer Service Representative

    3 weeks ago

    Knoxville, Tennessee, United States O'Neal Steel Full time

    Customer Service Representative OpportunityO'Neal Steel is seeking a skilled Customer Service Representative to assist our Sales Department at our Knoxville, TN office. The ideal candidate will perform assigned tasks to support the overall sales effort of the district or region.Key Responsibilities:Assist in the sales effort by performing various tasks as...

  • Customer Service Representative

    2 weeks ago

    Knoxville, Tennessee, United States Circle K Stores, Inc. Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key...

  • Customer Service Representative

    1 month ago

    Knoxville, Tennessee, United States Circle K Full time

    Customer Service Representative Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key...

  • Customer Service Representative

    2 weeks ago

    Knoxville, Tennessee, United States O'Neal Steel Full time

    Customer Service Representative Opportunity at O'Neal SteelO'Neal Steel is seeking a skilled Customer Service Representative to collaborate with our Sales Department at our Knoxville, TN office. As a key member of our team, you will perform assigned tasks to support the overall sales effort of the district or region.Key Responsibilities:Assist in the sales...

  • Customer Service Representative

    2 weeks ago

    Knoxville, Tennessee, United States Edfinancial Services Full time

    About Edfinancial ServicesEdfinancial Services is a leading provider of extended business office services for colleges and universities across the country. We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. Key ResponsibilitiesAs a Customer Service Representative, you will be responsible...

  • Customer Service Representative

    1 week ago

    Knoxville, Tennessee, United States GPM Investments Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and achieving sales...

  • Customer Service Representative

    3 weeks ago

    Knoxville, Tennessee, United States Paul Humphries - State Farm Agent Full time

    Customer Relations RepresentativeJoin our team at Paul Humphries - State Farm Agent and take the first step towards a rewarding career in customer service. As a Customer Relations Representative, you will be the face of our agency, responsible for building and maintaining strong relationships with our clients.Responsibilities:Establish and maintain customer...

  • Customer Service Representative

    2 weeks ago

    Knoxville, Tennessee, United States IGT Solutions Full time

    Job Title: Call Center RepresentativeAt IGT Solutions, we are seeking a highly skilled Call Center Representative to join our team.Key Responsibilities:Provide exceptional customer service to clients via phone, email, and chat.Work collaboratively with internal teams to resolve customer issues and concerns.Utilize strong problem-solving and decision-making...

  • Customer Service Representative

    4 weeks ago

    Knoxville, Tennessee, United States Staff My Agency Full time

    Customer Service RepresentativeAt Staff My Agency, we're seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our State Farm Agent team, you'll play a vital role in delivering exceptional customer experiences and helping our business grow through value-based...

  • Customer Service Representative

    4 weeks ago

    Knoxville, Tennessee, United States Edfinancial Services Full time

    {"h1": "Customer Service Representative Job Opportunity", "p": "We are seeking a dedicated and customer-focused individual to join our team as a Customer Service Representative at Edfinancial Services. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients via phone, chat, or email. Key...

Customer Service Representative

2 months ago

Knoxville, Tennessee, United States Cross USA Full time
Job Description

**Customer Service Administrator**

At Cross USA, we are seeking a highly skilled and detail-oriented Customer Service Administrator to join our team. As a key contributor to our day-to-day operations, you will provide exceptional customer service by working closely with our sales and customer service teams.

Key Responsibilities:

  • Customer Expedite Requests: Manage the process for customer expedite requests, status requests, order acknowledgements, and equipment records in NetSuite.
  • Service Technician Support: Manage service technician's calibration equipment by getting quotes from vendors, acquiring RMAs, creating POs, and tracking on a Google spreadsheet.
  • Customer COI Requests: Swiftly handle customer COI requests.
  • Customer Compliance: Manage customer compliance needs, including simple paperwork requests.
  • Principal Leads: Close the loop on Principal Leads by updating the principals and ensuring actual data entry is complete.
  • Monthly Reports: Submit the monthly Principal Sales Funnels for Brooks, Richards, etc.
  • Rentals and Projects: Track any rentals that we set up and submit Portal Documents on Projects.

Additional Responsibilities:

  • Support to Management Team: Support the Process Solutions Management team with various projects upon request.
  • Special Projects: Assist with special customer support projects as requested by management.

Requirements:

  • Education and Experience: High School/GED required and Associates or Bachelors degree preferred and 1-2 years customer support experience, or High School/GED required and 3 years customer support experience in wholesale distribution (preferred) or related industry.
  • Competencies: Computer literate and highly productive in a multi-window environment, excellent keyboard skills, ERP literate, excellent communication skills, detail oriented and highly organized, knowledge of customer service principles and practices, math and problem-solving skills.

Physical and Mental Requirements:

  • Sitting and Data Entry: Sit at desk, with minimal breaks, for up to four hours at a time, perform data entry for up to four hours at a time with minimal breaks.
  • Physical Demands: Move and pull catalogs that may weigh up to ten pounds, spend extended lengths of time viewing computer screens, possess a clear and articulate speaking voice.